Last Updated: 16 August 2025

This website is operated by DOREMi Sound & Light Sdn Bhd. Throughout the site, the terms “we”, “us” and “our” refer to DOREMi Sound & Light Sdn Bhd. By accessing our website or purchasing something from us, you engage in our “Service” and agree to be bound by the terms and conditions set out below.

These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, and contributors of content. Please read these Terms carefully before accessing or using our website. If you do not agree, you may not access the Site or use any of our Services.

1. Account & Eligibility

By registering an account or using our Site, you confirm that you are at least 18 years of age or have obtained consent from a parent or guardian. You are responsible for maintaining the confidentiality of your account and password and for all activity under your account.

2. Products and Orders

• All products listed are subject to availability. We reserve the right to limit the quantity of products sold per person or per order.
• We may reject or cancel any order at our discretion, especially in the case of suspected fraud, incorrect pricing, or dealer/reseller abuse.
• Orders cannot be cancelled or modified once confirmed and payment is made.
• Some prices may include SST; others may not. The invoice will specify clearly where applicable.

3. Payment Methods

We accept payments through iPay88 (Visa/Master/TNG/Boost/FPX), AtomePayLater (Visa/Master/Amex), and manual bank deposit (Maybank). All payments must be made in full before goods are processed or delivered.

4. Shipping & Delivery

You are responsible for providing accurate shipping information. We are not liable for delivery delays or failed deliveries due to incorrect or incomplete addresses. Please refer to our Shipping Policy for more details.

5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. We reserve the right to deny returns that do not meet the stated conditions.

6. Warranty

Warranty coverage and conditions are detailed in our Warranty Policy. Please read carefully before making any claims.

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of DOREMi Sound & Light Sdn Bhd. You may not copy, reproduce, or distribute any content without our written permission.

8. User Comments and Submissions

Any feedback, suggestions, or submissions you provide to us (e.g. via email, form, or social media) may be used by us without restriction. We are not obligated to maintain such feedback in confidence or compensate you.

9. Accuracy of Information

We do our best to ensure that all product information, images, and prices are accurate. However, we do not warrant that all content is free of errors or current. We reserve the right to update or correct any inaccuracies without prior notice.

10. Prohibited Uses

You are prohibited from using the site or its content:

• For unlawful purposes
• To violate any Malaysian law or regulation
• To infringe on intellectual property rights
• To harass or discriminate
• To transmit viruses or harmful code
• To interfere with the security or functionality of the Site

We reserve the right to terminate your access if these terms are violated.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products. Our total liability shall not exceed the value of your last purchase from our store.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page. Your continued use of the Site indicates your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by the laws of Malaysia. Any disputes shall be handled in the courts of Kuala Lumpur.

14. Contact Information

If you have any questions regarding these Terms, you may contact us at:

DOREMi Sound & Light Sdn Bhd
Business Registration No: 199201010014 (241517-U)
📍 20-22 Jalan Sultan Azlan Shah, 51200 Kuala Lumpur, Malaysia
📞 +603-40419108
📧 onlinestore@doremi.com.my

15. Legal Addendum

a. Indemnification

You agree to indemnify, defend, and hold harmless DOREMi Sound & Light Sdn Bhd, its directors, officers, employees, affiliates, agents, suppliers, and partners from any claim or demand, including legal fees, arising out of your breach of these Terms or violation of any law or third-party rights.

b. Termination

We reserve the right to terminate or suspend your access to our Services at any time without notice if we reasonably believe you have violated these Terms. You remain liable for any outstanding payments or obligations up to the date of termination.

c. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be deemed severed and will not affect the validity of the remaining terms.

d. Entire Agreement

These Terms, together with our Privacy Policy and other published policies, constitute the entire agreement between you and DOREMi Sound & Light Sdn Bhd regarding the use of our Site and Services.

e. Third-Party Tools and Links

Our website may include access to third-party tools or links to other websites which we do not monitor or control. Your use of such third-party tools or websites is at your own risk. We are not responsible for any loss or damage arising from third-party content, services, or terms.