Only shortlisted candidates will be notified
Job Highlights
Friendly working environment
5 working days
with EPF, SOSCO, EIS, OT, incentives, Medical Insurance*
Fresh graduates are encouraged to apply, and training will be provided.
Job Scope:
Strategic Analysis:
Develop, plan and execute e-commerce strategy based on sales data and site performance to ensure continuous online growth such as sales promotion, store operation, social media and brand exposure.
Partner closely with internal teams to define campaign calendars, execute brand marketing strategies, and measure success metrics.
Customer Engagement:
Provide top-notch customer service by responding to inquiries and chats promptly.
Marketplace Management:
Responsible & ownership for all official store related matters on e-commerce platforms such as Lazada, Shopee, e-commerce website and others, from sales orders to promotional campaigns and marketing initiatives.
To explore and improve e-commerce platform sales by effectively utilizing all available and upcoming e-platform marketing tools.
Ensuring the company’s e-commerce website - Shopify is functional, user-friendly, and optimized for mobile devices.
Multi-Channel Strategy:
Work in tandem with the marketing team to craft and implement digital strategies across various channels, including online, mobile, email, social media, and SEM, aligning them with company goals and vision.
Order Management:
Processing and managing customer orders, including order confirmation, tracking, and delivery coordination.
Addressing order-related concerns such as billing, refunds, returns, and exchanges.
Job Requirements:
At least STPM or other higher academic qualification in a related field or equivalent education.
Well-versed and excellent in English and Malay, Mandarin is an added advantage.
Fresh graduates are encouraged to apply, and training will be provided.
Knowledge on Shopify, Shopee, and Lazada is highly preferred, open to learn with other e-commerce platforms as well.
Knowledge of Canva and Microsoft Excel is a must, other similar tools /soft skill is an added advantage.
Job Benefit
EPF
SOCSO + EIS
Medical Claim Included
Medical Card*
Annual & Medical Leave Shall Be in Accordance with The Prevailing Labour Law
Training Provided
Incentive Provided
Office conveniently located near public transport options (LRT/Monorail/Rapid KL Bus)